The Pelham London - Starhotels Collezione

The Pelham London is a gem of a boutique hotel. Anna, Aswathy, Nazarene, Reaz, Ephraim and the entire team is world class and ensure that you not only enjoy but are truly delighted by your stay here. I’ve stayed in many hotels in London and what puts this one over the top is the care with which they treat each guest. And the rooms are gorgeous and very comfortable. The drawing room and library are beautiful and a great space to have afternoon tea or journal. Everything from the honesty bar to the unique touches in each room make this such a special place to stay. And South Kensington is a delightful neighborhood with a lot of Italian, Spanish and French restaurants, shops and bakeries. I highly recommend staying at the Pelham for your next London trip!

The Pelham is my go to hotel in London. The rooms are super comfortable and decorated beautifully (the bed is SO comfortable!) and the staff are extremely helpful. The hotel is located in a very convenient place, right near the South Kensington tube. Can’t recommend highly enough!

We stayed here for our 8 year anniversary and I asked if they could put a personal touch on our room which they did, and left a little note but used my surname and my partners first name ( not an issue just wanted to keep it as a memory) The room was beautiful the only thing Is we were charged £12 for 2 small 100ml juice bottles. There was no price list for the mini bar and when we arrived I was notified we were upgraded to a luxury room so with that I'd assumed it was part of the room. So it threw me off a little. But there was a man that was the bell boy who was super polite and very respectful. His name was Ephraim. On checking out he offered us a umbrella to take with us which kind of balanced how I felt about the extra charge. Overall we enjoyed our stay and had a good experience. We will be back for sure

Very nice place to stay in South Kensington. Conveniently located next to the South Kensington station on the tube, next to lots of restaurants and cafes to grab a bite to eat or a cozy beverage. My room was well-stocked, clean, and neatly decorated. The tub was FABULOUS – big plus. Staff was friendly and courteous. Only downside is the in-room coffeemaker didn't quite work (kettle was fine, though!). I have no doubt the staff would've sorted this for me immediately if I'd reached out, but I was so close to numerous cafes that I just chose to pop right out for a cup instead. Nice place to stay-- I'll probably be back, and will let any friends traveling to London know about this place as well.

A truly luxurious hotel - we loved the design of the room we stayed in and found that everything in this hotel was of the highest quality. The staff were superb - friendly, helpful and welcoming. The food at breakfast used the best ingredients and the service was superb. If you are looking for a luxury stay in London, then the Pelham is the go to destination.

A lovely hotel close to the tube station. Beautifully appointed room with extremely comfortable bed. The breakfast was wonderful and the staff very helpful. A special mention for Ondrej and Albino who looked after us so well when we had an evening meal in La Trattoria. Would definitely recommend this hotel.

The Pelham was a perfect location for a quick trip to London. Situated right outside the SoKen tube station, with dozens of restaurants -- including the best Vietnamese we have ever had -- just steps away. Short walk to the V&A, moderate walk to Kensington High Street, Kensington Gardens/Palace, Harrods, etc., and on one of the most useful Underground lines. The hotel itself is lovely, our upgraded room was beautiful and despite being on the front side overlooking Cromwell Place, delightfully quiet. Exceptionally helpful concierge staff.

Our stay at The Pelham London was nothing short of exceptional. From the moment we arrived, everything felt seamless and welcoming. The check-in process was smooth and efficient, setting the tone for a truly memorable visit. We stayed in a Superior Room that exceeded expectations in both space and comfort. The queen-sized bed was plush and inviting, and the room featured thoughtful amenities including a writing desk, LCD TV, and a beautifully appointed bathroom with granite and oak finishes that added a touch of luxury. The hotel itself is impeccably maintained—our room was spotless and well-prepared, reflecting a high standard of care. Mornings were a delight thanks to the delicious breakfast, which offered a satisfying start to each day. Location-wise, The Pelham couldn’t be better situated. Nestled in South Kensington, it’s just steps from the Underground and within walking distance of top attractions like the V&A Museum and Hyde Park. Despite its central location, the hotel feels peaceful and refined. What truly made the experience stand out was the staff. Every interaction was warm, professional, and helpful—from concierge tips to housekeeping. Their genuine hospitality made us feel not just accommodated, but truly cared for. Highly recommended for travelers seeking elegance, comfort, and a touch of London charm.